1. Introduction
This Privacy Policy explains how Justin Property Group (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website or use our real-estate services.
We comply with the Protection of Personal Information Act (POPIA) and other relevant South African privacy laws.
By using this website, you consent to the collection and use of your information as described in this Policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number.
- Property-related information: buying, selling, or rental preferences, property addresses, or details submitted through enquiry forms.
- Transaction information: details necessary to facilitate property sales, leases, or management.
- Website usage data: IP address, browser type, pages visited, time spent on site, and other analytics information (via cookies or analytics tools).
We collect data directly from you or automatically through website technologies.
3. How We Use Your Information
Your personal information may be used for:
- Responding to your property enquiries.
- Facilitating property sales, rentals, and management transactions.
- Verifying your identity where required.
- Sending property updates, newsletters, or promotional offers (only with your consent).
- Improving our website, services, and customer experience.
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal information on the following lawful grounds:
- Your consent (when you submit forms or sign up for updates).
- Performance of a contract (for property transactions or services).
- Legal obligations (e.g., PPRA compliance).
- Legitimate interests (to improve our business operations and service delivery).
5. Information Sharing and Disclosure
We do not sell your personal data.
We may share information only with:
- Registered estate agents and employees assisting with your property transaction.
- Third-party service providers (IT, analytics, marketing, legal, or financial institutions) who process data on our behalf under confidentiality agreements.
- Law enforcement or regulatory authorities when required by law.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
When no longer needed, your data is securely deleted or anonymised.
7. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Access the personal data we hold about you.
- Request correction, updating, or deletion of your information.
- Withdraw consent to direct marketing at any time.
- Lodge a complaint with the Information Regulator (South Africa) if you believe your privacy rights have been violated.
Contact for the Information Regulator:
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za
8. Cookies and Tracking
Our website uses cookies to improve user experience, analyse traffic, and remember preferences.
You may disable cookies through your browser settings, though this may limit some website functionality.
9. Security of Your Information
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
However, no internet system is 100 % secure, and we cannot guarantee absolute protection.
10. Links to Other Websites
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with the date of revision.
Your continued use of our website after any changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions or would like to exercise your privacy rights, please contact:
Justin Property Group
Mokopane, Limpopo, South Africa
📧 Email: info@justinproperty.co.za
🌐 Website: https://justinproperty.co.za
